General terms and conditions

I. General Terms and Conditions

§ 1 Basic provisions
(1) The terms and conditions detailed below apply to all contracts that you enter into with us as a supplier (Dream-Luxury 2015 S.L.) through the website https://dream-luxury.com. Unless otherwise agreed, the inclusion of conditions that you eventually use will be rejected.
(2) According to the following regulations, “consumer” means any natural person who enters into a legal transaction for purposes that cannot be attributed either to his commercial activity or to his particular professional activity. Entrepreneur” means any natural or juridical person or a partnership with legal capacity acting in the exercise of its particular commercial or professional activity by entering into a legal transaction.

§ 2 Perfection of the contract
(1) The subject matter of the contract is the sale of goods .
(2) By selecting the respective product on our website, we make you a binding offer for the conclusion of a contract via the online shopping cart system under the conditions stated in the item description.
(3) The contract is concluded through the online shopping cart system as follows:
the products to be purchased are placed in the “shopping cart”. You can use the corresponding button in the navigation bar to open the “shopping cart” and make changes there at any time.
After clicking on the “Pay” or “Go to order” button (or similar) and entering your personal data and payment and shipping terms, you will be shown the order data in the form of a summary.
If you use an immediate payment system as your payment method (p. e.g., z.B. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort, giropay), you will be directed to the order overview page in our online store or forwarded to the website of the provider of the instant payment system.
If you are redirected to the instant payment system, make the appropriate selection or entry of your data there. Finally, on the website of the instant payment system provider or after being redirected to our online store you will be able to view the order data on the order overview page.
Before submitting the order, you have the possibility to review the information in the order summary again, to change it (also using the “back” function of the Internet browser) or to cancel the order.By submitting the order via the corresponding button (“place order with payment obligation”, “buy” / “buy now”, “place order with charge”, “pay” / “pay now” or similar), you declare your acceptance of the offer in a legally binding way, whereby the contract is concluded.
(4) Your inquiries for the purpose of making an offer addressed to us are not binding for you. For this purpose we will make you a binding offer in text form (e.g. e-mail) which you can accept within a period of 5 days.
(5) The execution of the order and the sending of all necessary information related to the conclusion of the contract shall take place by e-mail, partly issued automatically. For this reason, you must ensure that the e-mail address you have provided us with is correct, that the receipt of e-mails is technically ensured and, in particular, that the receipt of e-mails is not hindered by the SPAM filter.

§ 3 Special agreements on the payment methods offered
(1) Payment through “PayPal” / “Paypal Checkout”.
By selecting the payment method offered through “PayPal” / “Paypal Checkout”, the payment will be processed through the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”). The different methods of payment through “PayPal” are shown on the corresponding button on our website and in the online order process. “PayPal” may use other payment services to process payments; if special payment conditions apply, these will be disclosed to you separately. For more information about “PayPal”, please visit the website https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

§ 4 Lien, retention of title, reservation of ownership
(1) A right of retention may only be exercised in the case of claims arising from the same contractual relationship.
(2) The goods shall remain our property until the purchase price has been paid in full.

§ 5 Warranty
(1) The statutory warranty claims shall apply.
(2) As a consumer, you are requested to check the goods for completeness, obvious defects and transport damage without delay at the time of delivery, and to notify us of any complaints as soon as possible and to the forwarding agent. Failure to comply with this obligation shall not affect your statutory warranty claims.
(3) Insofar as a characteristic of the goods differs from the objective requirements, such difference shall only be deemed to have been agreed upon if you were informed by us before submitting the declaration of contract and the difference was expressly and separately agreed between the contracting parties.

§ 6 Agreement on applicable law, place of performance, place of jurisdiction
(1) German law shall apply. In the case of consumers, this agreement on the applicable law shall only be valid insofar as the protection conferred by the mandatory provisions of the law of the state corresponding to the consumer’s habitual place of residence is not thereby revoked (principle of the most favorable rule).
(2) The place of performance for all services arising from the business relationship with us as well as the place of jurisdiction shall be our place of business if you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or in the European Union, or if your domicile or habitual residence is unknown at the time of filing the lawsuit. The power to appeal to a court of another legal jurisdiction shall remain unchanged.
(3) The provisions of the United Nations Convention on Contracts for the International Sale of Goods do not expressly apply.

II. Customer information

Identity of the seller
Dream-Luxury 2015 S.L.
Calle Font d’en Carrós, 2
46710 Daimús (Valencia) – Spanien
Spain
Phone: +34 – 620 70 97 13
E-Mail: contact@dream-luxury.com

Alternative dispute resolution:
The European Commission provides a platform for out-of-court dispute resolution (ODR platform), which is accessible here:
https://ec.europa.eu/odr.
We are neither willing nor obligated to participate in dispute resolution proceedings before consumer arbitration bodies.
Information on the conclusion of the contract
The technical steps to the conclusion of a contract, the conclusion of the contract itself and the possibilities of correction are carried out according to the legal provisions “Performance of the contract” of the General Conditions (Part I).
Language of the contract, preservation of the text of the contract
3.1 The language of the contract is Spanish.
3.2 We will not retain the full text of the contract. Before sending the order, it is possible to print the contract data on the online bag system using the browser’s print function or to save them electronically. Once we receive the order, you will receive the order data, the information required by law for distance selling contracts and the General Terms and Conditions of Business by e-mail.
3.3 For inquiries about offers outside the online shopping cart system, you will receive all contractual data sent in text form (e.g. e-mail) as part of a binding offer, which can be printed out or archived electronically.
Codes of Conduct
4.1 We are voluntarily subject to the Käufersiegel quality criteria of Händlerbund Management AG, which can be found in the
Page: https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf.
Essential characteristics of the goods or service
The essential characteristics of the goods and/or services can be found in the respective offer.
Prices and payment methods
6.1 The prices stated in the corresponding offers as well as the shipping costs are total prices. These prices include all price components including all accrued taxes.
6.2 Shipping costs are not included in the purchase price. They can be called up via a correspondingly designated button on our website or in the respective quotation, are stated separately in the course of the ordering process and are additionally at your expense, provided that delivery free of shipping costs has not been promised.
6.3 If delivery is made to countries outside the European Union, we may incur additional costs for which we are not responsible, such as customs duties, taxes or money transfer fees (transfer or currency exchange charges from credit institutions), which must be borne by you.
6.4 Any costs incurred for the transfer of money shall be borne by you, even if the goods are delivered to an EU Member State, but payment has been agreed outside the European Union.
6.5 The payment methods available to you are indicated under a correspondingly designated button on our website or in the respective offer.
6.6 Unless otherwise stated in the individual payment terms, the payment entitlements arising from the concluded contract shall be payable immediately.
Conditions of supply
7.1 The terms of delivery, the delivery date as well as any restrictions on delivery can be found by clicking on a correspondingly designated button on our website or in the respective offer.
7.2 Insofar as you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the product sold during shipment is transferred to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This shall not apply if you have independently appointed a forwarding agent or a person who has not been appointed by us to carry out the shipment.
Statutory liability for defects
Liability for defects is based on the “Warranty” regulation in our General Terms and Conditions (Part I). These GTC and the customer information have been drawn up by legal experts from Händlerbund specializing in information technology law and are continuously reviewed to ensure that they are in accordance with the law. Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. More detailed information can be found at the following address: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.

last update: 29.11.2023